Trailhead Online Learning Platform

• Agentforce on the Salesforce Mobile App
• Experience Cloud Basics
• Share CRM Data with Your Partners (Society of Technical Communications award winner)
• Personalize Experience Cloud Sites with Audience Targeting
• B2B Commerce on Lightning Experience Data Model (Society of Technical Communications award winner)
• Salesforce CMS Basics

Videos 

• Who Sees What in Experience Cloud video series (Society of Technical Communications Award Winner)
• Experience Cloud Sites and Users in Your Salesforce Org
• Internal, External, and Guest Users in Salesforce
• Open Up Access to Your Experience Cloud Site

Online Help Documentation

I own a large swath of documentation in the Experience Cloud help set on the Salesforce Help portal. Here are a few sections and topics. 

• Secure Your Community or Portal
• Experience Cloud Sites Usage Allocation
• Streamline Customer Support with Customer Insights
•  Experience Cloud User Licenses (The sixth most viewed help topic in the entire Salesforce help set.)

Release Notes

Salesforce has three major releases per year. Each release, I am responsible for anywhere between five and fifteen release notes. Here are some examples. 

• Add Next and Previous Buttons to the Grid Components
• Restrict Emails Sent From Unverified Email Addresses by the Guest User
• Use Dynamic Redirect Rules in LWR Sites

User Interface Text